Our goal is to maintain your privacy and gather the key things that will help us support you better.
No information is sent to us until you submit your Problem Details.
Please contact us if you have any other questions about the data collected.
It is your (the end user) responsibility to make sure you are not submitting private or confidential information through the Elevate Helpdesk Buttons UI when submitting your ticket. We’ve taken precautions to securely store the information we’ve collected. However, HIPAA, SOX and other customer-protection federal standards still apply for information you knowingly submit over telecommunications.
